A formal inquest into the murder of Gold Coast mother Kelly Wilkinson has laid bare a critical failure in the police information chain: a woman recorded as a high-risk domestic violence victim had her complaints treated as non-urgent by officers who, the court heard, had no access to that risk assessment when deciding how to respond.
Queensland Deputy State Coroner Stephanie Gallagher opened the inquest at Southport on Tuesday, focusing on both the circumstances of Wilkinson's death and the adequacy of the police response to her prior complaints. Counsel assisting, Sarah Lane, told the court the proceedings would examine whether officers acted in accordance with their procedures and policies.
The court heard that Kelly Leigh Wilkinson, then 27 and the mother of three children, was stabbed, doused with petrol, and set alight by Brian Earl Johnston at her Arundel home on 20 April 2021. Johnston had been subject to a domestic violence order at the time. He was also on bail facing allegations he had sexually assaulted Wilkinson, according to 9News.
Detective Inspector Sue Newton, testifying on behalf of the police ethical standards command, told the inquest that the couple's first contact with police came roughly three weeks before the murder. Johnston had approached officers pre-emptively, anticipating that Wilkinson would report him for rape. The court heard he expressed concern for the children's safety. Police subsequently placed a high-risk flag on Wilkinson's name and residence, and the Gold Coast Domestic Violence Prevention Centre urged a "high-risk response" to the threat she faced.
When Wilkinson contacted police on 1 April to report that Johnston had breached her protection order, using a third party to seek access to children and property, the responding officers classified her complaint as a "lower priority" job. Detective Inspector Newton told the inquest there had been no indication to those officers that the call should be treated as urgent, and critically, the officers making the call had no visibility of the high-risk flag already on her file. Deputy State Coroner Gallagher's response was pointed:
"You are going to have to explain that to me."
The police commissioner's barrister, Michael Nicholson, told the coroner it would take more than a week to provide evidence explaining that decision. The inquest also heard that in the days before Wilkinson's body was found, at least one officer accused her of "cop shopping", suggesting she was moving between stations to find sympathetic officers. The officer who made the comment was subsequently the subject of a disciplinary interview. Detective Inspector Newton acknowledged the language had been inappropriate. No officer received formal disciplinary action; two were given remedial training.
The question of systemic accountability sits at the heart of the inquest. Policing in high-risk domestic violence cases depends on information flowing efficiently between units and frontline officers. When a risk assessment made by one team does not reach the officer tasked with responding to a complaint, the formal flag becomes, in practice, meaningless. The inquest has an opportunity to identify exactly where that breakdown occurred and whether it was a failure of individual conduct, training, or system design.
There is a reasonable counterpoint that individual officers responding to a call cannot be expected to hold every risk assessment in their heads, and that workload pressures on frontline police are genuine. The Queensland Police Service operates across a vast and complex caseload. Critics of blunt disciplinary responses argue that systemic reform of information-sharing technology and triage protocols is more likely to save lives than punishing individual officers for gaps in a flawed system. Those arguments deserve a fair hearing.

Johnston, a former US marine, entered Wilkinson's home on the night of the murder wearing dark clothing and a mask, carrying a backpack containing a hatchet, duct tape, zip ties, and sedatives. Wilkinson's body was found outside the home; Johnston was located nearby after collapsing from burns he sustained in the fire. He pleaded guilty to murder and was sentenced to life imprisonment in March 2024.
The inquest is not a criminal proceeding and cannot impose penalties. Its value lies elsewhere: in the findings a coroner may make, and the recommendations that could, if implemented, change how risk flags translate into frontline responses. For a family still grieving, and for the broader community that watched this case unfold, those recommendations cannot come soon enough. The Queensland government's domestic and family violence frameworks will be under scrutiny as the evidence continues.
If you or someone you know needs support, contact 1800RESPECT on 1800 737 732, Lifeline on 13 11 14, or the Men's Referral Service on 1300 766 491.